Yoshi Kawai's Resume

Yoshiichiro Kawai
Vancouver Canada

PROFILE

An innovative Customer Service Representative with the technical expertise and organizational skills to provide excellent customer service, effective selling techniques, and in-depth product knowledge.

PROFESSIONAL SKILLS

Customer Service

Attend to all customer requests and concerns.

Implement customer suggestions to add new services.

Carry out programs under established policies and procedures.

Sensitive to needs of clients from diverse backgrounds.

Sales Expertise

Convey product features and benefits.

Build multiple sales though effect sales techniques.

Present merchandise through attractive and well-maintained displays.

Management Experience

Versatile and skilled professional with hands-on experience improving retail sales.

Supervise personnel, schedule shifts, and assign responsibilities.

Develop incentive program to improve employee performance and job satisfaction.

RELEVANT WORK EXPERIENCE
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July 2 2007 - Present Front End	Costco Wholesale	Burnaby, BC
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June 2005 - May 2006 Customer Service Lead	Maruhachi Restaurant	Tokyo, Japan
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September 2002 - December 2002 Exhibition Assistant for Keiko Nelson	Sculpture Museum	Oakland, California
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Jan 1994 - June 1994 Customer Service	Seibu Department Store	Tokyo, Japan
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Jun 1988 - Dec 1988 Retail Assistant	Vanjacket Inc.	Tokyo, Japan
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LANGUAGES

Fluent oral and written Japanese

EDUCATION
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2004 - 2005	Academy of Art University	San Francisco, CA
Post Degree Studies Art -
2003	San Francisco State University	San Francisco,CA
BA information art -
1982	Tokyo Metropolitan Government	Tokyo, Japan
Cooking Licence -

Yoshi Kawai's Resume (Last updated April 15th 2008)